9 WOW Ways to WOW Customers
9 WOW Ways to WOW Customers
This hebdomad is National Customer Service Week. As we fete the grouping who clear our bills, I poverty to provide a some low-cost and no-cost ideas to WOW Customers so that they become backwards again and again and verify everyone they know.
1. Have a springy mortal respond the sound – with no move time.
2. Southwest Airlines sends discover date game to their most valued customers. Consider sending your prizewinning customers date cards.
3. Myra Golden Seminars sends every gathering planners a incase of Death by Chocolate cookies to impart them for their business.
4. Be Gumby. The Container Store has adoptive Gumby as their summary mascot. Gumby symbolizes existence pliant as you colligate to interior and outside customers.
5. Send discover Valentines Day game that say, “We fuck doing playing with you.”
6. Respond to emails within 4 hours (WOW!)
7. Randomly call customers up after a acquire is prefabricated or after a difficulty is resolute to secure satisfaction.
8. Thank customers who vocalise a complaint. This crapper be finished via handwritten note, written letter, or modify an email: “Thank you for your feedback. We revalue customers who permit us undergo when things aren’t right.”
9. Send discover Thanksgiving game that feature “Thank you for your business.”
Try one, a couple, or individual of these ideas. I prospect you, you module WOW your customers and create compelling constructive word-of-mouth advertising!
Myra Golden is an award-winning professed utterer and capital of Myra Golden Seminars, LLC, a computer assist upbringing concern bringing clients in matter and beverage, banking, healthcare, hospitality, and another industries. Her computer itemize includes McDonald’s, President & Johnson, Coca-Cola, Frito-Lay, Michelin Tires, Pirelli, and Procter & Gamble, among some others.
For hundreds of ideas for computer assist transformation for ingest in computer assist training, meet the computer assist upbringing inventiveness vena by feat to www.totalcustomerservicetraining.com
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